5-9. When Organizations Allow Expert Knowledge to Just Walk Away
Proposes a grand narrative approach for retaining and reusing knowledge potentially lost due to turnover and retirements.
Org. Change
On matters of organizational change — good, bad, or indifferent
5-4. If a Change Effort Fails, Was it Necessarily a Communication Failure?
Sometimes change efforts success despite poor communication, or great communication doesn’t lead to successful change. Why is that?
4-7. Entering into the Middle of the Story: Inheriting a Change Effort
The change management literature often focuses on how to start change, but not how to take responsibility for change efforts underway. What does one do?
4-5. Is There a Difference Between Continuity and Complacency?
We all want to be ‘change agents,’ right? But sometimes reliability and predictability are good. So, is it good sometimes to be a ‘continuity agent’?
4-2. When Unresolvable Tensions Exist, How Can Leaders Maintain Unity?
Organizations face counternarratives continuously. Are there ways of defending the organization against them without resorting to defensiveness?
4-1. Should Change Agents Celebrate Success and Worry About Failure?
When change effort succeed, there is often a push to celebrate success, but is that always the best thing to do? Sometimes, no response may be better.
3-9. The Plausibility Test for Measuring Success and Failure in Organizational Change
Anyone can claim that a change effort succeeded or failed, often arguing emotionally. Is there a rational way to argue that a change effort had an impact?
3-6. Can One Really Plan Culture Change?
Managers tend to use instrumental approaches to changing organizational culture, often to disappointing results. Why is that and what other options exist?
3-5. On Converting Volunteer Roles to Permanent Positions
What happens when an organization decides that a role performed on a voluntary basis is so important that it should become a permanent position?
3-1. Planned Change and the ‘Story of the Four Commanders’
There are many ways to achieve the desired ends of a change effort. This episode discusses four broad strategies with their strengths and weaknesses
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