5-4. If a Change Effort Fails, Was it Necessarily a Communication Failure?
Sometimes change efforts success despite poor communication, or great communication doesn’t lead to successful change. Why is that?
temperament
4-1. Should Change Agents Celebrate Success and Worry About Failure?
When change effort succeed, there is often a push to celebrate success, but is that always the best thing to do? Sometimes, no response may be better.
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