5-9. When Organizations Allow Expert Knowledge to Just Walk Away
Proposes a grand narrative approach for retaining and reusing knowledge potentially lost due to turnover and retirements.
Learning
On matters of individual or organizational learning, knowledge development and management, or history
5-8. How Mandatory Training Can Feel Less ‘Mandatory’
Mandatory training serves important purposes but can be painful and ineffective in execution. Are there ways to do it better?
5-4. If a Change Effort Fails, Was it Necessarily a Communication Failure?
Sometimes change efforts success despite poor communication, or great communication doesn’t lead to successful change. Why is that?
4-7. Entering into the Middle of the Story: Inheriting a Change Effort
The change management literature often focuses on how to start change, but not how to take responsibility for change efforts underway. What does one do?
4-2. When Unresolvable Tensions Exist, How Can Leaders Maintain Unity?
Organizations face counternarratives continuously. Are there ways of defending the organization against them without resorting to defensiveness?
4-1. Should Change Agents Celebrate Success and Worry About Failure?
When change effort succeed, there is often a push to celebrate success, but is that always the best thing to do? Sometimes, no response may be better.
3-5. On Converting Volunteer Roles to Permanent Positions
What happens when an organization decides that a role performed on a voluntary basis is so important that it should become a permanent position?
2-10. Oh, the Weather Outside is Frightful …
Given a choice, where would you more likely take a job? When you answered, did the weather or climate play a role. If so, you’re probably not alone…
2-9. How to Stop Doing Something
Stopping something, like bad habits or change efforts is an important part of change, but is sorely overlooking in the popular change literature.
2-7. On Bridging Political Division
There is little question that political division is strong and inhibits dialogue. To what extent is this a problem and what should be done about it?
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