3-9. The Plausibility Test for Measuring Success and Failure in Organizational Change
Anyone can claim that a change effort succeeded or failed, often arguing emotionally. Is there a rational way to argue that a change effort had an impact?
Anyone can claim that a change effort succeeded or failed, often arguing emotionally. Is there a rational way to argue that a change effort had an impact?
Nowadays, organizations cannot avoid being criticized. I explore the narrative structures that fuel the seemingly endless string of negative messages.
Stopping something, like bad habits or change efforts is an important part of change, but is sorely overlooking in the popular change literature.
In the world of communication, narrative is everything, but there is no clear definition. I pursue one based on two case studies from my experience.
When it comes to vision statements, we know what wrong looks like, but it is incredibly difficult to actually write a good one. How can one do it?
Experimentation is a good way to begin a change effort, but what happens when the organization decides that the experiment is good enough?
Experts in change emphasize building a sense of urgency, but how can one do this when there are so many other competing requirements for change?