3-10. Communicating on the Defense Without Being Defensive
Organizations face counternarratives continuously. Are there ways of defending the organization against them without resorting to defensiveness?
Season 3
3-9. The Plausibility Test for Measuring Success and Failure in Organizational Change
Anyone can claim that a change effort succeeded or failed, often arguing emotionally. Is there a rational way to argue that a change effort had an impact?
3-8. On an Organization’s Commitment to Its Members’ Families
My third episode looking at an organization’s commitment and obligations to its members, this time focusing on the care and welfare of members’ families
3-7. Warning Signs and Why We Ignore Them — The Case of Smartphone Overuse
Overusing smartphones could harm one’s health, but we persist in using them and how we use them is becoming more complex. Should we break the cycle?
3-6. Can One Really Plan Culture Change?
Managers tend to use instrumental approaches to changing organizational culture, often to disappointing results. Why is that and what other options exist?
3-5. On Converting Volunteer Roles to Permanent Positions
What happens when an organization decides that a role performed on a voluntary basis is so important that it should become a permanent position?
3-4. On Asking the BIG Questions
Many students begin with BIG questions in mind, but must focus on narrow questions to get published. How to keep an eye on the BIG questions?
3-3. Brand Equity and Quickly Turning a “Loser” into a “Winner”
When a flagging brand turns itself around and becomes a winner, it’s interesting. But can it be replicated? And if so, what does it take?
3-2. On Counternarratives: Alternative Stories about the Organization
Nowadays, organizations cannot avoid being criticized. I explore the narrative structures that fuel the seemingly endless string of negative messages.
3-1. Planned Change and the ‘Story of the Four Commanders’
There are many ways to achieve the desired ends of a change effort. This episode discusses four broad strategies with their strengths and weaknesses
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