All Episodes

2-6. The Perils of Pursuing Efficiencies in Practice

A follow-up to a previous post on efficiency — looking at the practical challenges on how to make organizations more efficient in their performance

2-5. Leadership and Personal Risk

To what extent is having a publicly renowned leader — one whose name because a brand separate form the organization — a good thing, or is it too risky?

2-4. Too Many Meanings of ‘Narrative’

In the world of communication, narrative is everything, but there is no clear definition. I pursue one based on two case studies from my experience.

2-3. Viral Messages and Lessons of the Protestant Reformation

What can history teach us about the longer-term implications of social media and how it is changing our lives? With its forward momentum continue?

2-2. How to Write a Vision Statement

When it comes to vision statements, we know what wrong looks like, but it is incredibly difficult to actually write a good one. How can one do it?

2-1. The Face of the Franchise

To what extent is having a publicly renowned leader — one whose name because a brand separate form the organization — a good thing, or is it too risky?

1-10. Reveling in The Holiday Spirit

Season one concludes with a look at the holiday season from both societal and organizational perspectives. What should we want to take away from the season?

1-9. Organizational Commitment to Members — Revisited

I get a chance to revisit one of my own pieces — about the extent to which Milton Hershey’s commitment to his factory workers applies to other contexts.

1-8. Are We Too Busy to Learn?

How do we address (and reverse) the trend of adding new requirements to already busy members without full consideration of the workload already present?

1-7. Leadership, Terminal Illness, and Organizational Grace

How the members of an organization respond when one of its senior leaders acquires a terminal illness says a lot about the organization.